STORE POLICY

Shipping Area/Fee/Sales Taxes : US.
International shipping is currently not available.

Orders within the Continental US will be via UPS Ground.

Shipping charges calculation includes rates according to the UPS Ground Standard rate for Continental US and according to the UPS 2-day air for Hawaii, Alaska, and Puerto Rico. It also includes the cost of the packing materials and other handling expenses.

Please allow 3 to 5 business days for delivery for Continental US destination.

Note that UPS Ground service does not accommodate for P.O Box addresses.

Taxes will be 8.25% for orders delivered in Texas.

How to Order:
You may order as follows:
By Phone: 281 829-9798 (Pick up Orders Only)
By Mail. Send in your orders to :
ATTN: Pinoy Grocery
811 South Mason Road Suite 116
Katy, TX 77450
By Internet. Now, you can order conveniently thru the Internet. It's fast and easy. Be assured that PinoyGrocery.com shall keep your information private and confidential .

Method of Payment.
We currently accept VISA, MASTERCARD and PAYPAL.

Exchanges and Refunds
Satisfaction is fully guaranteed. If less than satisfied, please return your purchase within 10 business days for credit, refund, or exchange. Returns should be sent by insured US mail or UPS to:
Customer Service Department,
Pinoy Grocery
811 South Mason Road, Suite 116
Katy, Texas 77450 Click here for our location site map.
We will credit your original payment method less shipping and handling charges.

Inquiries
For information regarding your order or need more information about our products, please email us at info@pinoygrocery.com.

Pricing Policy
Pinoy Grocery strives to maintain prices at the lowest level possible. Occasionally, prices may change without notice due to circumstances beyond our control.

Disclaimer
Pinoy Grocery will not be responsible for the goods delivered to incorrect address information given by the sender, unsuccessful deliveries arising from recipient being not present at the time of delivery to the address given by the sender, and reduced goods quality as a result of incorrect delivery address given by the sender, or as a result of re-route requested by the sender.